FAQ

• Is Traffline.com on social networking sites?

  Yes, we most definitely are. You may follow us on

  http://www.twitter.com/traffline

  One can also Like our facebook page at

  https://www.facebook.com/Traffline

• What cities does the site provide information?

  Currently Traffline.com provides road traffic information for Mumbai, Delhi/NCR and Bangalore.

• How accurate is the information published on Traffline.com?

  Traffic information published on Traffline.com is real time and is updated every 10 min. It's based on an advanced technology
  platform which has been tested at various levels.

• I am already registered on your site through www.traffline.com. Do I need to create a separate login for the mobile website?

  You may use the same information that you entered while registering on www.traffline.com. If you have forgotten your password, you may use the 'Forgot Password' feature to receive your password through SMS within a couple of minutes.

• How do I register on this site?

  You just need to enter your name, mobile and password to sign up, and then verify your mobile number using the code that will be sent to you via SMS.

• What is verification of mobile number?

  After submitting the details on the registration form, you would receive a code as SMS within a couple of minutes. Please enter this code in the verification form. In case, if you do not receive the code OR forget this verification step and return to the site, you may request for the code to be re-sent by clicking on 'Verify your mobile' link on the login form.

• Why do I need to verify my mobile number?

  First of all, it is an assurance step that you are a valid user. We would be sending you SMS on your registered mobile number in case you forget your password . In the future, we would also push relevant traffic information to your mobile without the need of logging onto our site. Hence we would need a valid mobile number for this purpose.

• Can I subscribe for traffic information at particular times?

  Currently, Traffline information is available for Loop subscribers in Mumbai and Tata DoCoMo subscribers in Mumbai and Bangalore. Loop Subscribers: send SUB TRAFF to 53535 or GET TRAFF to 53535

• The map is overlaid with traffic information using colour coded lines.

  • Green indicates smooth flowing traffic (35-99 Kph)
    
  • Blue indicates moderate speed (21-35 Kph)
    
  • Pink indicates slow speed (6-20 Kph)
    
  • Red indicates congestion (0-5 Kph).
    

  
  These lines are spread along stretches of the road from where we get the traffic information.

• On the map, How to understand in which direction is traffic flowing?

  India is a right-hand driving nation. Keeping that in mind, the lines aligned on left side of road would mean that the traffic is going either up/North or right/East. And lines aligned on right side of road would mean that traffic is moving down/South or left/West.

• I do not see traffic lines on some roads or I do see traffic lines only on one side of road or I do not see continuous traffic lines

  We publish information only when it is available and it is not older than 10 minutes from the current time. In case we don't receive latest traffic information for certain stretches of the road we refrain from publishing it.

• How do I contact the Traffline.com team?

  We welcome your suggestions and feedback. There is a feedback section available from the main menu. You may fill in your suggestion and click on the submit button. Alternately you may also visit our company's website at www.birdseyesystems.com.